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Help Center
Categories
Blue Bottle Coffee
My Order
My Order
Product questions
I can't access my virtual class
Do you offer gift messages?
How do I find my gift card balance?
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Order Processing
Can I change the address on my order?
How do I cancel my online order?
Creating an account with Blue Bottle Coffee
When will my coffee order be roasted?
What forms of payment do you accept?
Can I delay the shipment of an order?
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Returns
How do I start a return?
Can I return Blue Bottle Coffee products that I purchased at a grocery store?
Can I return coffees?
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Issues with an order
Why is my Phone Number Being Flagged as Invalid at Checkout?
Removing the verification phone number used at checkout
Why did you send me a different coffee from what I ordered?
What should I do if my order arrives damaged?
Why won't my gift card work online?
Why was my card charged twice?
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Still have questions?
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