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  2. My Order

My Order

Login Issues

  • I am Not Receiving the Magic Link Email
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Product questions

  • I can't access my virtual class
  • Do you offer gift messages?
  • How do I find my gift card balance?
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Timeline shipping questions

Non-timeline shipping questions

  • My order is a gift; will the items in my order ship together in one box?
  • Do you have free shipping?
  • Will the items in my order ship together in one box?
  • What countries do you ship to?
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  • How long will it take for my order to arrive?
  • Where can I get an update / find tracking on my order?
  • Can you expedite or otherwise speed up my shipment?
  • When will my merchandise ship?
  • What shipping methods are available?
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Order Processing

  • Can I change the address on my order?
  • How do I cancel my online order?
  • How to Find Your Apple Pay Virtual Card Number
  • How do I add a gift note or gift message to my order?
  • Creating an account with Blue Bottle Coffee
  • When will my coffee order be roasted?
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Issues with an order

  • How to Redeem a Blue Bottle Online eGift Card
  • Why is my Phone Number Being Flagged as Invalid at Checkout?
  • Removing the verification phone number used at checkout
  • Why is my Country Code not working?
  • Why did you send me a different coffee from what I ordered?
  • What should I do if my order arrives defective or damaged?
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Still have questions?
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