My Order

• I can't access my virtual class
• Do you offer gift messages?
• How do I find my gift card balance?

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• Can I change the address on my order?
• How do I cancel my online order?
• Creating an account with Blue Bottle Coffee
• When will my coffee order be roasted?
• What forms of payment do you accept?
• Can I delay the shipment of an order?

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• How do I start a return?
• Can I return Blue Bottle Coffee products that I purchased at a grocery store?
• Can I return coffees?

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• Why is my Phone Number Being Flagged as Invalid at Checkout?
• Removing the verification phone number used at checkout
• Why did you send me a different coffee from what I ordered?
• What should I do if my order arrives damaged?
• Why won't my gift card work online?
• Why was my card charged twice?

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