Canceling an order is possible but we have a very small window in which to do so. We process orders frequently to ensure they get shipped out to you as quickly as possible and once an order is processed we can no longer make changes.
We try to accommodate when we can but we can't guarantee changes to orders (like cancellations or address updates) will be able to be made once an order is placed.
Chat with us (scroll to the bottom of this page and use the link you'll find there to do so) during business hours, as soon as possible after the order is placed and pass along the order number for the best chance of canceling an order.