We process orders frequently to ensure that we get your order to you as quickly as possible. Once an order is processed, it is queued to be packed and passed into the hands of the shipper within 1-3 business days.
Our shipping partners estimate a 1-7 days shipping timeline after they receive the package but tracking provided by the shipper will offer the most accurate and up-to-date information on the progress of any shipment.
You can track (once shipped) and check on the status of any order by going to the Order History section of your account dashboard. Once shipped, you can also check tracking via the tracking number provided in the shipping notification email that is sent to the email address you provided at checkout.
We are unable to affect shipping speed for orders.
Do you have items other than coffee on your order (brewing equipment, mugs, etc), received tracking (via email or at your Order History page), but still don't see movement? Some packages can see no tracking at all until the day the item is delivered. If you don't see the package within 10 days of receiving the tracking email, let us know.
If you did not receive a tracking number via email and are unable to find it in your Order History please get in touch as well!