Membership

• Do my online purchases count toward points I can use in cafes?
• If I’m a subscriber, am I automatically part of Blue Bottle Membership?
• What is Blue Bottle Membership?
• How do I sign up for Blue Bottle Membership?
• What is Omotenashi?
• Do I get a birthday reward or other special perks?

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• How do your app promotions work?
• Do I earn points on purchases from international Blue Bottle cafes?
• Do I get a birthday reward or other special perks?
• How will I be notified of special member-only promotions?
• Can I still earn points if the app is down or if I don't have my phone?
• Why does it require fewer points to gift a drink than to redeem one for myself?

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• How do I recover my account if I lost access to my email or phone?
• What should I do if my points don't appear after a purchase?
• How do I update my account information or preferences?
• What if I don’t have my app with me at purchase?
• Why do you need my phone number?

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