Here is a rough timeline for when an order will be fulfilled, when it will be passed to the shipper, and when it is estimated to be delivered.
Order Placement and Fulfillment
After order placement, our goal is to fulfill (pack and/or roast) your order and pass each package in that order into the hands of the shipper within 1-3 business days after the order is placed.
Estimated Time to Ship
Once the order is passed along to the shipper our shipping partners estimate:
U.S. Destinations
Estimated 1-7 business day shipping, after they receive the package.
Canadian Destinations
Estimated 7-20 business day shipping, after they receive the package.
NOTE: Due to logistical limitations, we are currently unable to ship to Quebec.
These are estimated times. Shipping speed can vary from package to package.
We don’t currently offer expedited shipping options and are unable to affect shipping speed for orders.
Package Status
Tracking provided by the shipper will offer the most accurate and up-to-date information on the progress of any shipment.
Once shipped, we provide tracking for each package in an order, in two ways:
- Via the shipping confirmation email we send to the email address used for the order, for each package.
- Via the Order History section of your account dashboard.
Some packages can see no tracking at all until the day the item is delivered. If you don't see the package within 10 days of receiving the tracking email us and let us know.
If you did not receive a tracking number via email and are unable to find it in your Order History, please get in touch as well!
Multiple Shipments
Some orders will ship in more than one package.