While we can't refund your purchase directly in cafe or online, we're happy to help make it right for any issue you might have. Please reach out to homeblendsupport@bluebottlecoffee.com and we'll get it sorted right away.
Items received without all packaging (including plastic wrap and shrink wrap) will not be eligible for a refund. We reserve the right to apply an account credit instead of a refund for any items not returned in sellable condition.