What is the minimum shelf life for instant coffee and matcha orders?
Using the date an order is placed as the starting point, you can expect a minimum of 40 days until the best by date, for your Instant Coffee or Matcha orders.
Products shipped within this timeframe meet our standard quality and freshness guidelines.
Why do I see varying best-by dates?
Best-by dates depend on when each batch was produced and sealed. Variation in best-by dates, both between and within orders is normal and reflects our production and fulfillment cycle.
How should I store instant coffee and matcha?
Instant Coffee:
- Sealed jars/sachets maintain flavor throughout the best-by period when stored properly
- Store in a cool, dry place
- Once opened, consume within 3 weeks for best taste
Matcha:
- Store in the refrigerator to preserve freshness
- Keep sealed until ready to use
Can I return or exchange products based on best-by dates?
Instant coffee and matcha are perishable consumable products and are not eligible for returns, refunds, or exchanges based on best-by dates, whether opened or unopened.